GTT begins modem upgrade project in Berbice

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Customers in the New Amsterdam and Rose Hall Berbice areas will soon begin experiencing significantly better online experiences, more stable and stronger internet connections, along with better technical support.  This development, according to information released by GTT, is due to its project to change their current modems to new ones.

The modem change out programme will be done from Friday, February 16 until Sunday, February 18, 2018 and is the first part of a wider ongoing project which will be done in phases in several other parts of Guyana.

The process is a simple one where customers are sent appointment invitations via email, SMS and calls, encouraging them to take their modems to the GTT’s New Amsterdam office.

Invited customers are required to take their current modem along with the power cord and present their national ID.  Those who are not the account holders must present a written authorization along with their ID and that of the official account holder. The process would take no longer than five minutes.

Every customer who keeps their window of appointment for the change out, will receive $3,000 credit on their April DSL bill.

Similar invitations will be sent to customers as the project moves to other communities.

Article Categories:
Daily Updates · GTT

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