GPL Inc. recently added an additional customer service feature “Whatsapp Meter Read” to better meet customer demands and improve quality service delivery to our growing customer base.
This service allows customers to submit their own meter reading with accompanying customer number during a thirty (30) days reading cycle via Whatsapp using telephone number 608-8575.
“Whatsapp Meter Read” is a complementary meter reading service and will not replace existing methods of retrieval.
This service is best suited to: Customers whose consumption is frequently estimated due to inaccessibility during the meter reading cycle; Customers whom received a GPL notice, indicating that a meter reader visited the premises but was unable to retrieve an accurate reading and; Customers who will be out of the jurisdiction for prolonged periods exceeding two (2) months.