Qualfon, a mission-driven business process outsourcing (BPO) company and global provider of contact center services, today held a celebration and ribbon cutting ceremony to mark the expansion of its Providence contact centre campus in Guyana, South America.
Qualfon has unveiled the second of three contact centre facilities planned for the campus and highlight the growth of its mission to “Be the best BPO. When complete, the campus will sprawl 287,000 square feet.
Qualfon has been able to invest in Guyana because of its native-English-speaking population and competitively priced services are unique in the global outsourcing market. “Known as one of the largest contact centre campuses in the world, its newest facility doubles the campus operational footprint, adding 55,000 square feet and 992 more workstations.
“We’re very excited and honoured to lead the Guyana BPO industry growth through our mission and will continue to showcase this country as a premier outsourcing destination,” said Qualfon CEO, Mike Marrow.
Qualfon is a mission-driven BPO company and a global provider of contact centre services and back office processing. With experienced BPO leadership and a strong track record of business growth dating back to its founding in 1995, Qualfon has been known to help companies reduce costs and deliver superior customer experiences.
Today, it has approximately 13,000 employees serving international brands across many industries, and its intelligent outsourcing locations span the United States, the Philippines, Guyana and Mexico.
Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means it invest in people and, in return, they take better care of customers.